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In this one of a series of podcasts by Suzanne Evans on Organisational Change, Suzanne interviews Ann Knights on change enabled by changing our dialogue.

Ann has been greatly inspired over the years by Patricia Shaw’s research into “Changing Conversations” – and her belief in the power of conversational approaches to learning in organizations, whereby, as she puts it “spontaneity, improvisation and lively sense-making may flourish amidst everyday politics and conflict”.

What’s your experience of “changing the world one conversation at a time”?

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